Thanks guys
I've been receiving a lot of very nice, supportive e-mails over the last day or so. This has been very surprising since it's kind of like, "Huh? What's going on? Did something happen?"
I guess people are responding to the e-mail that I posted yesterday. Sure, it was kind of rudely written, but I didn't post it to garner sympathy. I work in customer service, I'm used to dealing with rude people all the time. To be honest, I just wanted to respond to the points the guy made and sort of explain the reasoning behind why we do things the way we do.
The outpouring of support is very touching and appreciated. Don't worry, the e-mail didn't put us in a bad mood or ruffle our feathers or anything. We do stuff that a lot of people watch and the response is all over the spectrum. It's just par for the course.
So once again, thanks for the unexpected positive letters. I'm going to make a post on the forum to share them with others. It's all very appreciated.
